Policy Teams

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What are Policy Teams?

Throughout this site, I use the term Policy Team to refer to a team whose mission includes some combination of these responsibilities:

• Craft policies around user-generated content, advertising content, creator monetization, and online retail spaces;
• Enforce the aforementioned policies at scale and respond to incidents as they arise;
• Respond to requests from government agencies or law enforcement;
• Anticipate, investigate, and mitigate threats to the integrity of the site, service, or marketplace;
• Define product policies and recommend design solutions that promote user and brand safety, protect privacy, and otherwise contribute to a safe and trustworthy user/customer/partner experience.

These teams may have names like Trust & Safety, Child Safety, Revenue Policy, Responsible Innovation, Platform Integrity, Legal Policy, Threat Intelligence, Policy Operations, or Trust Operations, just to name a few.